Reduce Churn, Retain More Subscribers
Turn cancellations into opportunities with retention flows.
Segmentation
Personalized Retention Flow For Every Subscriber
- Show personalized flows based on customer type, behavior, or subscription plan
- Target retention offers to high-risk segments for maximum impact
- Increase save rates and subscriber satisfaction with tailored flows
Exit Survey
Understand Why Customers Leave
- Collect structured feedback from canceling subscribers
- Understand why customers leave and uncover recurring pain points
- Use insights to optimize product, pricing, and support
Dynamic Offers
Personalized Retention Offers
- Show personalized discounts, pause options, Switch plans, etc.
- Automatically present the right offer at the right time for each subscriber
- Recover revenue while maintaining a positive customer experience
A/B Experiment
Optimize with Data-Driven Testing
- Test multiple cancellation flow variations (A/B/C/..)
- Measure performance and optimize retention offers
- Make data-driven decisions to improve overall flow effectiveness
Session Recording
See Exactly Where Customers Drop Off
- Replay subscriber sessions to see exactly where they drop off
- Identify friction points in the cancellation flow
- Refine flows to improve retention and increase save rates
Custom Brand
Fully Customizable Branded Flows
- Fully customizable flows with your logo, colors, and messaging
- Maintain consistent brand experience during cancellation
- Reduce drop-offs by providing a smooth, on-brand journey
Easy Setup
Launch in Minutes Without Coding
- No-code setup with ready-to-launch templates
- Configure, activate, and monitor flows in minutes
- Get up and running without engineering resources
Cancellation Flows FAQs
Have questions? We’re here to help.
What are Cancellation Flows?
Automated, personalized flows that engage subscribers during cancellation
attempts to reduce churn and recover revenue.
Can I personalize flows for different subscribers?
Yes, you can segment by behavior, subscription plan, or customer type and
deliver tailored offers automatically.
How quickly can I see results?
Many businesses see measurable retention improvements and recovered
revenue within the first month.
Can I track performance over time?
Yes. Our analytics dashboards and AI insights let you monitor churn
reduction, measure offer effectiveness, and analyze subscriber behavior in
real time.
Do I need a technical team to set up cancellation flows?
No, we have solution for both cases
- No-Code: Use the Customer Portal to configure flows, offers, and personalization without any development.
- Low-Code: Follow our documentation to integrate with your system with minimal coding for advanced customization.
Subscription Growth Resources
Check out our blogs and guides to improve retention and keep customers satisfied
Ready to Take Your Retention to the Next Level?
Schedule a call with our team today to discuss your current approach and see how we can help you improve retention.
- Expert guidance
- Effortless Setup, Maximum Impact
- Proven Success with Leading Brands
